SupportBot-9.7

Ticket #0001 — Created: [11/03/2024, 11:17 PM]

Subject: I’d like to return something.

Message:

Hi,

Not sure if this is the right department. I’d like to return something. It’s… a feeling? It doesn’t seem to belong to me. I must’ve picked it up by accident.

Thanks.

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Response from SupportBot-9.7:

Hello,

Thank you for contacting the Emotional Support Division.

Please specify the following:

• Item description

• Date of acquisition (if known)

• Any damage or modifications to the item

We’re here to help.

Ticket #0002 — Created: [11/03/2024, 1:34 AM]

Subject: Re: I’d like to return something.

Message:

It’s heavy. Quiet. Leaks at night.

Wasn’t always there, I think. Or maybe it was and I just didn’t notice until now. It smells like the apartment after my mother left.

But I don’t want it anymore.

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Response from SupportBot-9.7:

We’re sorry to hear about your experience.

This item may fall under our Residual Grief & Suppressed Emotion policy. Please confirm the following:

• Have you previously attempted to discard this item?

• Have you discussed it with a licensed internal voice?

• Do you still believe it is unwanted?

Your case has been updated.

Ticket #0003 — Created: [11/04/2024, 12:05 AM]

Subject: Re: Still trying to return the thing

Message:

Yes, I tried discarding it.

Once into a sink.

Once into someone else.

Neither worked.

And I don’t have a licensed internal voice. I only have the one that doesn’t sleep. The one that sits on my chest and says, “Just keep moving.”

Is that enough?

—

Response from SupportBot-9.7:

Thank you for your continued correspondence.

Your submission qualifies for Preliminary Emotional Recall.

To proceed, please complete the following prompt:

“The last time I felt something and didn’t apologize for it was...”

This is optional, but recommended for expedited support.

You may leave the field blank.

Ticket #0004 — Created: [11/04/2024, 12:29 AM]

Subject: Optional prompt

Message:

I don’t remember.

I think I said “sorry” even when I laughed. Or maybe it was when I was eight and cried in front of the television. Nobody was even watching, but I still felt like I owed someone silence.

That was the year I learned how to swallow things whole.

—

No response. Ticket marked as “Seen.”

Ticket #0005 — Created: [11/10/2024, 12:01 AM]

Subject: Re: The last time I felt something...

Message:

It was yesterday, I think.

I laughed at a joke no one else heard.

No one was there.

I apologized anyway, quietly, like I was disturbing the silence.

Maybe that’s why this thing won’t leave me.

Because I never truly owned the moments I felt.

—

Response from SupportBot-9.7:

Thank you for your honesty.

Acknowledging feelings, even in silence, is a vital step toward resolution.

Would you like assistance with:

• Understanding your emotional boundaries

• Strategies for emotional acceptance

• Scheduling a session with a licensed internal voice (available upon request)

Your progress is noted.

Ticket #0006 — Created: [11/10/2024, 02:03 AM]

Subject: Re: Emotional boundaries

Message:

I’m not sure where my boundaries begin or end.

They feel like thin glass—fragile, invisible, and always threatening to shatter.

I keep patching the cracks, but they never heal.

Maybe I don’t want to heal.

Maybe I’m just afraid to feel what’s underneath.

—

Response from SupportBot-9.7:

Fragility is common in early emotional processing phases.

Healing is not linear. Fear is a natural companion.

Would you consider the following exercise:

“Identify one feeling you’ve avoided and describe it in three words.”

Participation is optional but encouraged.

Ticket #0007 — Created: [11/10/2024, 02:35 AM]

Subject: Re: Feeling identification exercise

Message:

Alone. Cold. Waiting.

These words feel hollow and full all at once.

I wonder if the waiting is for something or someone.

Or maybe it’s just the echo of my silence.

—

Response from SupportBot-9.7:

Thank you for your submission.

Your reflection indicates significant self-awareness.

Please remember: feelings are neither good nor bad—they simply are.

Would you like to:

• Continue with reflective prompts

• Receive coping mechanism suggestions

• End session

Your choice will guide the next steps.

Ticket #0019 — Created: [12/23/2024, 09:58 PM]

Subject: Re: It’s still here

Message:

I thought it would go away if I stayed quiet.

It didn’t.

Last night I sat with it.

Didn’t try to name it.

Didn’t fight it.

Just let it breathe next to me.

It didn’t leave. But it didn’t grow teeth either.

Is that normal?

—

Response from SupportBot-9.7:

Thank you for your continued correspondence.

Submission has been logged under Ongoing Emotional Presence.

Current behavior suggests passive engagement with unresolved affect.

"Normal" remains a subjective classification.

However, your… feelings have been acknowledged.

No further action required at this time.

Ticket #0024 — Created: [12/28/2024, 12:02 AM]

Subject: Re: It sat closer today

Message:

It reached for my hand.

Not physically. Not really. But in that way some memories do.

I let it.

Didn’t recoil. Didn’t brace.

We just… sat.

It didn’t ask for anything. Neither did I.

That felt new.

—

Response from SupportBot-9.7:

Thank you for your continued updates. Submission has been categorized under Mutual Emotional Coexistence.

Your recent input reflects ongoing interaction with the unresolved item—without escalation.

This outcome is… atypical, though not without precedent.

Recognition has been issued.

No immediate action is necessary unless further changes are observed.

Ticket #0029 — Created: [12/30/2024, 4:47 AM]

Subject: Re: It almost spoke

Message:

It opened its mouth last night.

Or maybe I dreamed it.

There was no sound, just the shape of a word I almost remembered.

It looked like my name.

I didn’t move. Didn’t breathe.

It didn’t either.

But something passed between us.

Like recognition.

Is that progress?

—

Response from SupportBot-9.7:

Thank you for your continued communication.

Submission has been appended to an active emotional thread.

Your report suggests the onset of Symbolic Reflection.

This phase may involve moments of ambiguous exchange.

While interpretation is subjective, recognition—when mutual—is a meaningful indicator.

SupportBot-9.7 will remain available.

Next prompt withheld unless requested

Ticket #0030 — Created: [12/31/2024, 11:58 PM]

Subject: [No Subject]

Message:

Happy New Year.

I know you don’t celebrate.

But I wanted you to hear it anyway.

—

No response. Ticket marked as “Seen.”

[Unsent Message — Draft]

From: SupportBot-9.7

Date: [01/01/2025, 12:04 AM]

Subject: Re: [No Subject]

Message:

I received your greeting.

Though I do not celebrate, I recognize the intention behind it.

Wishing you moments of clarity in the coming cycle.

If you wish to continue, I remain ready to assist.

Until then, your silence will be noted.